Mobile Service software

Connected CRM and Operations for Mobile Service Teams

RavenCore is designed for businesses delivering work at customer locations with scheduling, dispatch, employee safety, payments, and follow-up. It keeps customer, service, workforce, commerce, and follow-up context connected from first inquiry through repeat business.

Connected workflow

A connected mobile service workflow

Each step shares customer and operational context with the next, reducing duplicate entry and disconnected handoffs.

  1. 01Request
  2. 02Schedule
  3. 03Assign
  4. 04Route
  5. 05On site
  6. 06Payment
  7. 07Follow-up
01

Replace disconnected handoffs

Office staff, mobile employees, and customers need the same service context while work moves between locations.

02

Operate from one customer context

Connect requests, service areas, employee availability, dispatch, mobile status, payment, safety, and customer history.

03

Adapt the workflow to the business

Configure stages, fields, forms, permissions, assignments, communication, and automation around the organization’s operating model while preserving a shared system of record.

Connected capabilities

What this part of RavenCore brings together

Capabilities remain connected to the same customer, transaction, workforce, and reporting foundation.

  • Service request CRM
  • Service areas
  • Employee scheduling
  • Dispatch and live maps
  • Mobile work context
  • Safety check-ins
  • Payments
  • Customer follow-up

Common questions

Understand the connected approach

What does RavenCore connect for a mobile service?

RavenCore connects customer records with the relevant scheduling, service, workforce, point-of-sale, payment, marketing, automation, and reporting workflows described on this page.

Can the workflow be customized?

RavenCore includes configurable fields, forms, stages, roles, and workflow tools. Final scope and availability depend on the organization and product release stage.

RavenCore CRM by Kurstarix Technologies

See how one connected platform fits your business.

Explore the product, its connected workflows, or request a conversation about your operating model.